Insights
Notes from the field
Thinking on operational transformation, decision intelligence, enterprise analytics, and agentic AI governance — drawn from real engagement work and the AERO Implementation Methodology.
Agentic AI · Governance
Two companies both say they're "using AI." Only one of them means it.
The gap between a copilot and a real decision capability isn't a technology gap — it's whether anyone redesigned the decision itself.
Read the full post →Enterprise Analytics & BI
Dashboard looked fine. The data was 84% wrong.
Sales were beating target by 14% — while 84% of the customer feedback data feeding the dashboard was corrupted underneath it.
Read the full post →Operational Excellence
39 sites had sponsorship. They didn't have visibility.
A powertrain manufacturer's TPM program had executive backing across 39 plants — and no way to tell which ones were actually on track.
Read the full post →Decision Intelligence
Perfectly designed to get the results it was getting
A beverage manufacturer's leadership was working hard and getting exactly what their decision-making system was built to produce.
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